General

• Step Server encountered an issue while accessing access token

  Below is the screenshot attached of one of the most seen error after the users set their instances in CodeBot. Steps to troubleshoot Go to the admin dashboard if you are a company admin. Navigate to instances. (https://storage.crisp.chat/users/helpdesk/website/-/5/a/5/3/5a53c0e6e15Few readers

• Failed to retrieve data using OData API. Details: [COE0020]RBP role view permission is required

  This article provides guidance on troubleshooting and resolving errors that may occur during workbook generation for Role-Based Permissions. If you encounter the error shown in the screenshot below, follow the steps outlined in this article to fix the issue. (https://storage.crisp.chat/users/helpdesk/website/-/5/a/5/3/5a53c0e6e1563400/image1fjs0bu.png =1011xauto) Steps to Fix To fix the above shown error: Login to your successfactors instance. Navigate to the Manage RBPFew readers